IT and Business Process Management (IT-BPM) Summit Targets BPO Industry

The Information technology and business process management (IT-BPM) is exploring new ways to ensure that the quality remains as important value embraced by all services-oriented companies. This is the 1st time quality summit that becomes the central theme in IT and BPO sector. 

The summit aimed to present and examine pertinent global issues and emerging trends relevant to the IT-BPM industry through powerful presentations and compelling panel discussions such as fundamental aspect of excellence in product and service quality; identify and expound on various quality standards; establish a map of quality oriented processes being adopted in the country; as well as create a network of public and private organisations that promote and build awareness about quality management in the Philippines.