About

Noda Contact Center is the company’s own all-in-one (C++, Java) IP solution. Today more than 350 contact centers exploit Noda’s solution. Among company’s customers are Jaguar Landrover, Inter RAO, MTS, Rostelecom, AVIVA, EFES, FLEETCOR, Amadeus, Karcher, and Zepter International. Noda won the Crystal Headset® CCG Call Center Awards for five times: as the “Best Product for Сall Сenters" 2012, 2015, 2016 and as the "Best Project For Implementation" 2014, 2016. In 2015 Noda Contact Center was included in Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide for the first time.

Noda Contact Center key advantages

• All-in-one solution. Inbound ACD, Outbound, IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone, Omni-Channel and WFM module.
• High reliability. Our product can handle a heavy flow of phone calls 24/7 with a guaranteed fault tolerance of 99,99%. The productivity of NCC allows clients to create contact centers manned by up to 5000 operators.
• Cost effective. Excellent price and performance make the product significantly more affordable than its brand-name counterparts.