Noda Contact Center

Best Product of 2012 for Сall Сenters in Eastern 
Europe and Central Asia

Since 2001, Noda develops its own voice-over-ip product for BPO and Captive call centers. Today more than 300 contact centers exploit our product. Noda received the “Best Product of 2012 for Сall Сenters in Eastern Europe and Central Asia" award at CCWF 2012.

Noda is All-in-one product

Outstanding reliability (99,999)

The productivity of NCC allows clients to create contact
centers manned by up to 5,000 operators.

We know about the rule of 3P

• Twice cheaper than Avaya
• The same total cost ownership as Asterisk

Our Highlights

Pay only for what you use!

We offer an on-premise solution with a pay-per-use format. The cost of the software is determined monthly on the basis of the number of user sessions that were documented at peak system usage. If the system is not used during a payment period, the client is not billed. Details…

Consolidate your statistics from all subsystems!

A single report offers exhaustive information about every conversation: the time and length of the conversation, the reason for the contact or why the client turned down the offer, and other parameters filled in by the operator at every step of the conversation, as well as the ability to listen to a recording of the conversation. Details…

Operate Omni-channel!

Support for all channels of interaction with clients as well as organization of a single service process. Thanks to this, an operator can process different contact types simultaneously (voice, Skype, email, web chat, and SMS). Details…

Use powerful agent scripting module!

Your agents will not forget what to say, when to say it, or when to send out the standard offer. Thanks to this integration the operator sees all the client’s information in one window: his or her balance, most recent payments, open tickets, etc. When necessary, a project manager can drag and drop a new conversation script in 20
minutes. Details…

Contact us

Manila, Philippines: Office 304, McKinley Park Residences, 3rd Avenue Corner 31st Street,
Bonifacio Global City, Taguig

Slava Varlamov
Country manager
Phone: +63 2808 64 99
Mob: +63 927 740 2127
Email: svarlamov@nodacontact.com

Katherine P. Casimiro
Sales Director
Phone: +63 2808 64 99
Mob: +63 917 893 3037
Email: kcasimiro@nodacontact.com